Effective Date: 1 November 2025
Last Updated: 1 November 2025
Welcome to IzyTask.com (“IzyTask,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our website, mobile site, or related services (the “Platform”).
By using IzyTask, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to enable task posting, offers, payments, and communication between users:
a. Account Information
- Full name, email address, phone number, and password.
- Profile information such as photo, skills, address, or company name (if applicable).
b. Transaction Data
- Task descriptions, offers, pricing, and payment details.
- Communication and reviews exchanged between users.
c. Payment Information
- Bank account or e-wallet details (processed securely via third-party payment providers).
- Transaction IDs and invoices.
d. Device & Technical Data
- IP address, browser type, operating system, and usage statistics.
- Location information (if you enable location-based services).
e. Verification & Compliance Data
- National ID (KTP), tax number (NPWP), or other identity proofs for verification.
- For Taskers: certificates, licenses, or business documents if required.
2. How We Use Your Data
We use your personal data to:
- Create and manage your account.
- Facilitate task posting, offers, and payments.
- Verify identity and prevent fraud.
- Communicate important updates or service notifications.
- Improve the safety, performance, and experience of the Platform.
- Comply with legal and tax obligations under Indonesian law.
We do not sell or rent your personal data to any third party.
3. Sharing of Data
We only share your information in the following cases:
- Between Users: Limited data (name, rating, profile info) is shown to Buyers and Taskers for coordination.
- With Service Providers: Payment gateways, SMS/email providers, and hosting partners — bound by confidentiality.
- For Legal Reasons: If required by court order, regulation, or government authority under Indonesian law.
- With Consent: When you explicitly allow us to share or display specific data.
4. Data Retention
We keep your data only for as long as necessary:
- Account data: until you delete your account.
- Transaction and tax data: minimum of 5 years as required by Indonesian regulations.
- Communication logs: retained for internal security and dispute resolution.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in securely.
- Remember preferences.
- Analyze site traffic and usage patterns.
You may disable cookies through your browser, but some features may not function properly.
6. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your data, including:
- Encrypted connections (SSL).
- Secure payment processing.
- Limited staff access under confidentiality agreements.
However, no system is 100% secure. You acknowledge that you share data at your own risk.
7. Your Rights
Under Indonesia’s Personal Data Protection Law (UU PDP No. 27/2022), you have the right to:
- Access and obtain a copy of your personal data.
- Correct or update inaccurate data.
- Withdraw consent to processing.
- Request deletion (“right to be forgotten”) unless retention is legally required.
- File a complaint to the Ministry of Communication and Information Technology (Kominfo) if your data is misused.
Requests can be made via privacy@izytask.com.
8. Third-Party Links
The Platform may contain links to external websites. We are not responsible for the privacy practices of those sites. Always review their policies before providing any data.
9. Children’s Privacy
IzyTask is not directed at children under 18. We do not knowingly collect personal data from minors.
10. International Data Transfers
Although our servers are primarily located in Indonesia, some partners (e.g., payment gateways, cloud providers) may process data in other jurisdictions. We ensure all partners comply with applicable data protection standards.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law or platform features.
We will notify you of significant updates via email or site notice.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, contact us at:
IzyTask Data Protection Officer
Email: privacy@izytask.com
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